Meet the team

Now Offering EMDR Virtually and in Person!!


Susan Ryan-Michalak, MA, LCPC, LBS1, EMDR trained technician

Founder, CEO, Clinical Director, Advocate, Counselor, Supervisor, MA, LCPC, NCC, LBS1, EMDR Trained Clinician

Susan grew up in Chicago and graduated from: De Paul University and Governor's State University, MA

She has a passion in helping others achieve their goals and live better lives.

She holds licenses in Early Childhood Education, Special Education, and earned a Masters Degree in Clinical Counseling. She worked for years in private practices, schools, residential, emergency settings, partial hospitalization, and advocacy.

She has extensive experience in: depression, anxiety, trauma, adults, adolescents, individual, couples, teens, (cutting, excoriation, hoarding), children, special needs, IEP, 504's, pain, anger, self esteem, binge eating, autism, facilitating groups: DBT, CBT, ACT.

EMDR, ERP therapy, trained, body dysmorphic , anorexia, school refusal, marital issues, divorce, phobias, OCD, academic failure, coping and overcoming childhood fears, adjustment, co-dependency, sexual assault, childhood abuse/trauma, relationship issues, communication, assertiveness, suicidal ideation, sensory processing disorders, and social skills, job stress, bullying, as well as helping parents with special needs children.


Virginia Nachtwey, LCPC, CADC

I grew up in Chicago and graduated from The Chicago School of Professional Psychology. I am licensed as a professional counselor, and also certified as an alcohol and drug counselor with over 10 years experience. I am also proficient in ASL.

I have worked in outpatient and residential care with individuals in the substance use community, dual diagnosis, and behavioral health care for anxiety, depression, substance use, goal-setting, mood disorders, relationship issues, trauma, grief, relapse prevention, core-beliefs, thinking distortions, self-advocacy and problem-solving.

I aspire to client centered and trauma informed care working with motivational interviewing, CBT, solution-focused, stages of change, mindfulness, relaxation and stress reduction. We work together in developing life skills and establishing family and environmental support for a balanced lifestyle.


Cathy Szaflarski, LCSW

I was born and raised on the southside of Chicago. After earning my degree in Early Childhood Education from SIU, I went on to complete my Master’s in Social Work at Governors State University. My career has taken me from schools, where I supported students as a social worker, to the fast-paced environment of the emergency department as a clinician.

I’m dedicated to providing client-centered, trauma-informed care, drawing from techniques like motivational interviewing, CBT, solution-focused therapy, mindfulness, and stress reduction strategies. I have a strong passion for helping others thrive. Together, we’ll work on building life skills and creating a lifestyle that feels right for you. Let’s work as a team to achieve your goals!


Laura Kramarz, MS, LCPC, LLC

Laura specializes in ADHD, anxiety, depression, emotional behaviors, and divorce. She is trained in EMDR and works well with children, teens, adults, and families.


Tom Schlieske, LCSW

My approach is to assist clients in developing various ways of dealing with mental/emotional stressors and embrace life transitions. I've specialized in issues pertaining to autism, obsessive compulsive disorder, attention deficit disorder, and divorce.


Kibibi Jordan, MS, MBA, LCPC, NCC

I have had the pleasure to work with diverse populations of different cultures, ethnicities, sexual orientation and genders that exhibit a wide range of presenting issues. I find counseling as a true calling to assist individuals in enhancing their quality of life. It is a true honor to me to become a part of my client's lives as a partner to success toward their ultimate goals.


Thiesha Ricketts, LCSW

Thiesha is experienced with working with teens, adults, families and couples as well as working in hospitals.


Cassie Cipriani, LCSW

Ms. Cassie Cipriani is an esteemed psychotherapist who offers counseling services virtually and at SR&R Counseling, Inc in Palos Heights, Il. She provides a non-judgmental space for clients to understand their thoughts and emotions. 

She specializes in counseling tailored to client's needs and goals through evidence-based therapeutic interventions. Ms. Cipriani focuses on helping them build emotional resilience and achieve personal growth.

Her virtual sessions also allow for accessibility and flexibility for those seeking mental health support. She is well-known for her expertise empathy, and dedication to client-centered care.


Carrie Greiner, LCSW


Carrie Greiner is a Licensed Clinical Social Worker (LCSW) dedicated to supporting adolescents and adults through life’s challenges. She provides a safe, compassionate space for individuals facing anxiety, depression, stress, relationship issues, grief and loss, caregiver burnout, self-esteem concerns, and illness or end-of-life issues. She has a special interest in working with caregivers and those navigating major life transitions.

Her therapeutic style is strengths-based and collaborative, drawing from evidence-based approaches such as Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and Acceptance and Commitment Therapy (ACT). She has worked in a variety of settings, including hospital medical and psychiatric units, special needs case management, and outpatient behavioral health therapy.

She earned her bachelor’s degree in Sociology from the University of Illinois at Urbana-Champaign in 2005 and her master’s degree in Social Work from Loyola University Chicago in 2007.

Her goal is to help clients improve their overall well-being and health while empowering them to manage their emotional needs with confidence and clarity. Outside of work, she enjoys reading, playing tennis and pickleball, and going for long walks with her two dogs. She and her husband have two children, and much of their free time is spent cheering them on at baseball and soccer games.

Diana Raimondo-Montalto, 
MBA, MCP, LCPC

Diana J. Raimondo is a certified leadership development consultant with over 29 years of experience in human resources management, talent management, and organization development. 

She has facilitated leadership development seminars, change management training, emotional intelligence workshops, business talent reviews,conflict resolution courses, and strengths-based sessions for leaders at myriad levels.

Diana has served as an Adjunct Professor at Concordia University in Nebraska teaching Human Resources Management, as well as Visiting Professor for Loyola University Chicago teaching Emotional Intelligence. She has worked as a Principal, Management Development Specialist at Exelon Corporation in Chicago, where she led change management, talent management, metrics and measurements, employee engagement surveys, career development, emotional intelligence, and performance management.

She is a certified Emotional Intelligence Consultant through the Hay Group, and has designed and facilitated Emotional Intelligence programs for leaders at Fortune 500 companies. She is also a certified MBTI instructor, certified Six Sigma Green Belt, and completed a coaching program in 2009. Diana is also certified to administer the 16PF psychometric tool. In 2013, she completed a course to become a Gallup certified Clifton StrengthsFinder coach.

Her core focus areas are employee engagement, strategic succession planning, metrics and measurements, emotional intelligence, and leadership effectiveness.


Katrina Eubanks, LCSW

I find joy in working with the adult population. My clients are ready for improvement, but don’t yet have the tools needed to reach their goals.

I am a Social Worker who is able to help those struggling with many different situations. I will listen to you so that I can understand your concerns, and I will work with you to develop a plan to find the life balance that works for you.
In our first session together, we'll start with brief introductions, then discuss what brought you to therapy. I will find out what kind of things you value and how to best communicate with you. This will help me create a tailored plan for us to work through in follow-up sessions.


Natasha Harris, LCPC

Natasha is a dedicated Licensed Clinical Professional Counselor specializing in Marriage and Family Counseling, with extensive experience working with diverse populations. Skilled in crisis intervention, systemic therapy for couples and families, play therapy techniques, individual counseling, reproductive health counseling and gender affirming care counseling. Trained in assessment, crisis intervention and ongoing treatment. She graduated from Governors State University and has extensive experience in the Foster Care System.



Paulette, Co-founder, 
Office Manager and Director of Human Resources 


If you need assistance,
PLEASE call us 
(773)796-4048